Support Center / Payments and plans
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Payments and plans
Find payout setup, read billing records, and understand the plan and PDF usage shown in your account.
Understand opportunity costs and the 30% platform fee for Uncle Kam–supplied clients.

Need a lead refund? See when a paid lead may qualify for credits back.
Find payout setup and payout history
Find the receiving-account setup and check payout-history filters and request status.
Read your plan, invoices and PDF usage
Identify what an invoice represents and read the plan and PDF usage for your account.
Payouts, Stripe fees and your platform fee
See the difference between client payments, the 30% fee for Uncle Kam–supplied clients, any applicable Stripe-related adjustments, your available balance and a completed payout.
Understand payout fee layers →