Uncle KamProfessional Support
Support Center / Working with clients
Tax Pro Help

Working with clients

Know the request. Start a useful conversation. Prepare the next step with clear messages, thoughtful calls and well-planned appointments.

Find secured opportunities and client records

Locate the right opportunity or lead, then choose the tab that answers your question.

Review a lead before first contact

Build a useful known-and-unknown brief before your first conversation.

Message a client and follow up clearly

Use actual message controls with a complete first-message and follow-up example.

Prepare for a platform call

Find the calling controls and prepare a practical three-question agenda.

Prepare and review a client appointment

Review each booking step, including title and attendee validation, time and timezone.

Find and filter secured opportunities

Find records with the actual status choices and recover an empty filtered view.

Add a lead or prepare a spreadsheet import

Choose manual entry or prepare the six spreadsheet columns correctly.

Draft with Ask UNK AI and review before sharing

Write a focused prompt, review the answer and check the selected turns before sharing.

Set appointment hours and find calendar connections

Set weekday hours and distinguish them from provider connections and client capacity.